Privacy Policy

Overview

Growth Gap Lab operates at growthgaplab.com and provides free diagnostic scorecards, checklists, and guides for growing businesses. We are committed to handling any information you share with us responsibly and transparently.

Information We Collect Through Scorecards

When you complete a scorecard or checklist on Growth Gap Lab, the form is hosted by Tally (tally.so). The information collected may include:

• Your name and business email address
• Company name, size, industry, and revenue range
• Your responses to diagnostic questions about your business operations and systems
• Your calculated readiness score and the pressure points it identifies

This information is used solely to generate your scorecard results and, if you request it, to follow up with a personalized review or additional resources.

How We Use Your Information

We use the information you provide for the following purposes:

• Delivering your scorecard results and any follow-up resources you request
• Sending educational content, guides, or checklists relevant to your situation — only if you opt in
• Improving the diagnostic questions and scoring logic over time
• Responding to questions or requests you send to us directly

We will not use your information to send unsolicited sales pitches, vendor comparisons, or promotional messages unrelated to the content you signed up for.

Email Communications

If you provide your email address through a scorecard or contact form, you may receive:

• A copy of your scorecard results or a summary of your identified gaps
• Follow-up educational content related to the problem area you evaluated
• Occasional updates about new scorecards, guides, or resources we publish

Every email we send includes an unsubscribe link. You can opt out at any time and we will remove you from further communications promptly. Unsubscribing does not delete any information you previously submitted through a scorecard.

We Do Not Sell Your Information

We may share information only in the following limited circumstances:

• With service providers who help us operate the site or deliver emails (such as Tally for forms and our email platform), under contractual data protection requirements
• If required by law or to respond to a valid legal process
• With your explicit consent, for a specific purpose you have agreed to

Third-Party Tools

Our scorecards are hosted by Tally (tally.so), which has its own privacy policy governing data collected through their platform. We encourage you to review Tally's privacy policy if you have questions about how form data is stored on their infrastructure.

Our website may use basic analytics to understand traffic patterns (such as which pages are visited and where visitors come from). This data is aggregated and not linked to individual identities.

Data Retention

We retain scorecard responses and contact information for as long as is reasonably necessary to provide follow-up resources and improve our diagnostic tools. If you would like your information removed, you can contact us at any time and we will delete it from our records.

Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your personal information
• Opt out of email communications at any time

To exercise any of these rights, contact us at hello@growthgaplab.com.

Changes to This Policy

If we make material changes to this privacy policy, we will update this page and revise the effective date below. Continued use of Growth Gap Lab after changes are posted constitutes acceptance of the updated policy.

Contact

Questions about this policy or how we handle your information can be sent to hello@growthgaplab.com.